Yes! All of our units are cleaned thoroughly.

We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned, disinfected, and sanitized. Once the unit is clean it is ready for the next rental!

Everything! We provide an array of party rental items from inflatables to tents for family gatherings, birthday parties, school events or backyard weddings. Our rentals are a perfect addition to any party, event, or celebration!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) for those who can be used with water, if inflatable is to be placed  further please have a water hose present.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors. When placing your reservation, please let us know on what type of terrain your rental will be installed on. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Absolutely! When booking your unit, we have prices for a one night rental or a multi-day rental. If you would like to keep it for multiple days, please choose the multi-day rental. If you booked a one night rental and would like to keep it for another day, we cannot guarantee this, for it might already be rented out, therefore, we recommend booking the multi-day rental ASAP if you think it’s something you’re interested in. 

No.

For safety reasons customers cannot pick up their rentals. Jupiter Jump delivers and sets up every rental to ensure that items are set up correctly to avoid any injury to any customer. 

Grass is preferred for every setup, whether it’s a tent or an inflatable. However, we can set up on different surfaces like indoor turf or asphalt (driveways). Different surfaces like your driveway might incur additional charges because we need to bring different equipment to properly secure your rental. 

Some surfaces we DO NOT setup on are sand, gravel, dirt or mud. 

If you have any concerns, don’t hesitate to reach out! We are more than happy to help! 

For inflatables, a standard 20-amp, 120V household outlet is necessary. Blowers must run continuously or the inflatable will deflate.

If you are renting an inflatable with 2 blowers, each blower must run on its own circuit to avoid the breaker from falling. 

Please ensure your breakers work properly prior to delivery, as we are not electricians and cannot fix anything upon delivery.  

The space required is different for every rental. 

For tents, please allow an additional 3ft minimum per side to allow for the straps to be staked down. 

For inflatables, please allow an additional 2ft minimum per side to allow for the blower, stakes and children to move around. 

IMPORTANT You are required to measure and ensure the rental fits before our team arrives. We will try every way possible to make sure you get your rental, but if the item does not fit, we will not refund any money.

Call if you need further assistance before booking!

We service many areas and cannot keep up with every area. Therefore, you are responsible to watch the weather for your own event. We will set up rain or shine. If you intend to cancel you event, do so minimum 48 hrs in advance to receive refund minus processing fee. If you cancel less than 48 hrs in advance, no refund will be issued. 

Call if you have any questions 

Yes! Jupiter Jump LLC is insured. If you need a certificate of liability, we are more than happy to provide one. Please note that a certificate of liability takes ~2 weeks to procure. So please plan accordingly or we might not be able to get one in time for your event. 

Jupiter Jump LLC does not service any event. As per the contract, you are responsible for supervising the rental to make sure the rules are followed.

Yes! In order to reserve your rental, a 30% deposit is require if upon checkout. The remaining balance is due the week of your event. 

No articles are reserved for customers. Just because you received a quote does not mean you have secured your rental. The only way to secure your rental is to pay the deposit and/or full balance. 

For inflatables, if you rented for 1 day, the rental period is approximately 8hrs, unless discussed otherwise (i.e. a church event that lasts 4hrs). 

For tents, we typically deliver the day before and pick up the day after, unless discussed otherwise (i.e. your event is at a rented location and pick up needs to be the same day).

We recommend you book as soon as possible. Some weekends are busier than others, we hate to turn customers away, but if we are booked, we are booked.

We are usually sold out on holidays, so make sure to book those in advance!

We do close bookings 2 days before, so if you are doing a last minute booking, please call for availability.